RS Agency for Certification, Accreditation and Health Care Quality Improvement, in the period of September 24-25, 2013 in Bijeljina, organised the two-day Course for assessors for external assessment in accordance with the certification standards for pharmacies. The course attendees were pharmacists from the Bijeljina-Doboj area.
The course was created and led by Daniela DJerić MSc, Vesna Vujić-Aleksić MD and Mirjana Kovačević MSc.Ph, all employed by ASKVA, using our standardized methodology and program of course for external assessors. The course participants had the opportunity to learn in detail all aspects of certification, external assessment, certification standards and safety system.
The practical part of the training was organised on the second day at three pharmacies in Bijeljina. We would like to express our gratitude to the management and all employees of these institutions for their hospitality and assistance with which we were able to successfully, in high quality and to the great satisfaction of the participants, conduct the practical part.
The trainees showed the great interest for all subjects and actively and with dedication participated in all activities organised during the course. At the end of the course, all of them were awarded with certificates on completion the course on assessment of quality and safety systems in health care so they all became registered external assessors for health care institutions’ certification procedure.