Training in quality improvement, accreditation and certification in health services held at DZ Prnjavor

The ASKVA team with Savka Simić MD, Vesna Vujić-Aleksić MD and Daniela Ritan MSc, and Radomir Bošković of consulting company „Bonex inženjering“ have held an one day training in quality improvement, accreditation and certification in health services to employees of Primary Health Care Center (DZ) Prnjavor. The training took place at the DZ Prnjavor and was designed for heads of DZ departments and quality coordinators. There were 21 employees participating the training.

The training covered fields as follows:

·          Health care quality

·          Accreditation and certification procedures

·          DZ certification standards

·          Impact of accreditation on quality

·          Patients rights

·          Organization of business unit/function and main tasks

·          Guidelines for coordinators

The training participants have shown great interests in all subjects and have actively participated in the training by sharing questions and practices.

Many quality improvement and health care safety questions have been raised which led to agreement on further cooperation between DZ Prnjavor and ASKVA.

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