Provision of accreditation, certification and monitoring of quality of primary health care services
The Project “Provision of accreditation, certification and monitoring of quality of primary health care services“ is a part of the comprehensive Health Sector Enhancement Project (HSEP) coordinated for the World Bank by the Project Coordination Unit of the Ministry of Health and Social Welfare of the Republic of Srpska.
The Projects directly supports activities of the RS Agency for Certification, Accreditation and Health Care Quality Improvement (ASKVA) to improve quality of health care in Republic of Srpska putting a focus on primary level of health care through three components:
- Provision of accreditation program for family medicine teams in Republic of Srpska
- Provision of certification program for primary health care centres in Republic of Srpska
- Provision of system for electronic monitoring of quality indicators of primary health care (in family medicine teams).
The Project will cover cost of accreditation procedure for 200 family medicine teams across the Republic of Srpska. The basic inclusion criterion for a FMT is fulfilment of conditions defined by the certification standards for FMTs. Regular annual visitation of accredited family medicine teams is included in the project funding.
The Project funds have been secured for certification procedure of 20 primary health care centres and inclusion criteria are fulfilment of conditions defined by the certification standards for primary health care centres and positive reports of consultants after field visits.
The third component of the Project will set a foundation to introduce clinical management necessary to continuously improve the health care quality through introduction of clinical pathways in primary health care and monitoring of quality indicators using a software application that will data gathered from PHC centres use to calculate compliance of regulated indicators. This component’ activities will result in a system for electronic monitoring of compliance indicators for annual treatment and prevention plans and for monitoring of quality indicators.
We aim for the Project to establish necessary systems for managing primary health care centres and to provide safer working conditions for staff and safer conditions for patients by reducing a risk of adverse events. Established managing systems in primary health care will contribute standardisation and documenting of all working processes, all leading to securing conditions to improve quality of work and monitoring based on clinical indicators.
The final effects of activities on establishing safety and quality system in primary health care level will allow cost rationalisation.
This Project as well opens numerous possibilities for partners to start and extend cooperation with other projects and initiatives and share experiences from partners in developed and transition countries.