Following the first completed health care institution certification process in December 2012, RS Agency for Certification, Accreditation and Health Care Quality Improvement during 2013 intensified its activities in the field of certification of health care institutions.
Besides developing documents necessary to conduct certification procedure, ASKVA organised training for external assessors for assessing in conformance with the pharmacies’ certification standards (in February in Banja Luka and in September in Gradiska) as well as training for external assessors for assessing in conformance with the certification standards for primary health care centres and hospitals (in February in Gradiska). The training was successfully completed by 55 external assessors. Contacts with family medicine teams, specialists’ clinics and centres were ramped up and two presentations regarding preparations for certification procedure were held to their representatives (in June in Banja Luka and in December in Teslic). Experiences gained in certification procedure of pharmacies were presented at the XIV Pharmacists Symposium in Bijeljina.
In the following table we present activities of completed certification procedures of health care institutions, with dates on pre-assessing and external assessing visits.
Health Care Institution
Date of pre-assessing visit
Date of ex. assessing visit
MHSW decisions on certification
Primary Health Care Centres (Dom zdravlja)
Dom zdravlja Derventa
Dom zdravlja Samac
Dom zdravlja Laktasi
Dom zdravlja Teslic
Dom zdravlja Prijedor
BILJANA (3 pharmacies), Banja Luka
B PHARM (3 pharmacies), Banja Luka
HEMOLEK (3 pharmacies), Laktasi
ANAPHARM, Banja Luka
NINA 1, Bijeljina
DAMJANOVIC (2 pharmacies), Modrica
STEFANOVIC (2 pharmacies), Derventa
CENTAR PHARM, Derventa
APM DR SNEZA, Ugljevik